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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 3pm, Check Out before midday. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
Our rates are per room. - Is breakfast included in the price and what type of breakfast?
No, our continental breakfast is not included in the price. - Can we settle the bill on arrival?
No, you can not. - Which languages are spoken at the reception?
French, English, Spanish, Dutch, Chinese and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
The building has 5 floors and an elevator. - Are there quiet, private, romantic rooms?
Yes, and each floor is different. - Do the rooms/apartments have a terrace/courtyard?
Yes, some rooms do have a terrace. - Do the rooms/apartments have a balcony?
Yes, some rooms do have a balcony. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Satellite Tv in each rooms with a pay Tv system and flat screen. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a direct phone in each room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning in all the building with no extra cost. - Do you have an Internet/E-Mail point in the Property?
No, we do not but we offer wifi access in all the building and the private beach. - Is there a swimming pool? When is it open?
Yes, there is a swimming pool in the roof open from May to September. - Is parking or garage available?
Yes, private garage (extra cost) or hourly street parking. - Where can we rent a car?
You could rent a car at the hotel through the concierge. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are some grocery stores and supermarkets nearby. - Which is the nearest village or town?
We are in the heart of Cannes. - Which is the nearest airport?
Nice Côte d'Azur Airport (28 km). - Do you have a pickup or shuttle service from and to the airport?
No, we do not but we could arrange a pick up service through the concierge. - Which is the nearest bus-stop?
Cannes Hotel de Ville. - Which is the nearest railway station?
Cannes railway station (1 km). - How far away is the beach?
50 meters. - Is the beach private or public?
We have a private beach. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, there are a Jacuzzi and a hammam. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, the Mahatama restaurant with loung bar open every evening. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can. We offer Wi-Fi access.
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