FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in 3:00pm.
  Check-out 12.00am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included in the price.
• Can we settle the bill on arrival?
  No, you can not.
• Which languages are spoken at the reception?
  English, German, Spanish, Italian and French of course.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 4 floors and 2 lifts.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and private and also romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, they have not.
• Do the rooms/apartments have a balcony?
  Some of them have a balcony.
• Do you have non smoking rooms/apartments?
  No, we have not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is without any extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  Yes, there is a beautiful swimming pool open from May to October.
• Is parking or garage available?
  Yes, a free parking is available.
• Where can we rent a car?
  You can ask directly to the concierge desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, in St. Maxime.
• Which is the nearest village or town?
  St. Maxime 1 Km. St-Tropez 8kms.
• Which is the nearest airport?
  St-Tropez/La Môle 16kms.
• Do you have a pickup or shuttle service from and to the airport?
  Upon request.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the hotel.
• Which is the nearest railway station?
  St. Raphael is 24 km far from the property.
• How far away is the beach?
  The hotel has a private beach club.
• Is the beach private or public?
  Private.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a private spa.
• Are pets welcome?
  Pets are welcome in the hotel for an additional fee.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.