| |
FAQs - Frequently Asked Questions
|
- At what time can we check-in and out?
Check-in: flexible.
Check out around 11:00am. - Is the price per room/apartment or per person?
Our price is per room. - Is breakfast included in the price and what type of breakfast?
No, the Continental breakfast is not included. - Can we settle the bill on arrival?
Yes, you can pay off the balance of your bill on arrival. - Which languages are spoken at the reception?
English & Italian are spoken at the reception. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 4 floors in our building with elevator. - Are there quiet, private, romantic rooms?
Yes, we do have quiet and private rooms. - Do the rooms/apartments have a terrace/courtyard?
We have some rooms with a terrace. - Do the rooms/apartments have a balcony?
Most of our rooms have a balcony. - Do you have non smoking rooms/apartments?
Yes, we do have non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there a cable TV with CNN in each room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a phone for direct dialing in each room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning in each room. No extra charge for this service. - Do you have an Internet/E-Mail point in the Property?
No, we do not have an Internet/E-mail point yet. - Is there a swimming pool? When is it open?
Yes, we have a heated & covered swimming pool open from 9:00 to 21:00. - Is parking or garage available?
Yes, we have parking and garage available. - Where can we rent a car?
At the surrounding airport of Nice or in town. - Are there grocery stores or supermarkets in the surroundings?
Yes, we have a grocery store in the surroundings. - Which is the nearest village or town?
We are located in Saint-Raphael. - Which is the nearest airport?
The Nearest airport is Nice Airport. - Do you have a pickup or shuttle service from and to the airport?
No, we do not have a shuttle service. - Which is the nearest bus-stop?
We have a bus stop 2 minutes away. - Which is the nearest railway station?
The nearest train station is Saint-Raphael - Valescure (TGV). - How far away is the beach?
The beach is just 5 minutes away from the hotel. - Is the beach private or public?
It is a public beach. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, we have a fitness center in the Property with Gym, Jacuzzi, Sauna, Hamman & fitness equipment. - Are pets welcome?
Yes, the pets are welcome. - Is there a restaurant in the Property?
Yes, we have the restaurant "The Pointu" in the property. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can connect your modem to the web from any room.
|
| |
|
