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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm, Check Out before midday. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    Our rates are per room.
  • Is breakfast included in the price and what type of breakfast?
    No, breakfast is not included in the price. We serve a continental breakfast.
  • Can we settle the bill on arrival?
    Our terms are as follows: 35% deposit is required at the reservation by credit card and the balance will be due on departure but if you book only one night we ask for a the total amount at the reservation.
  • Which languages are spoken at the reception?
    French, English, German, Italian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 2 floors (ground floor and first floor) with no lift.
  • Are there quiet, private, romantic rooms?
    The rooms of "La Villa" offer a warm, Provençal atmosphere whilst the rooms of "La Maison" feature a modern design style.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some our rooms do have a private terrace of 20 square metres.
  • Do the rooms/apartments have a balcony?
    Yes, one room for 4 persons do have a balcony.
  • Do you have non smoking rooms/apartments?
    Yes, we do. All our rooms are no-smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is a TV (LCD screen) with a wide choice of international channels in each of our rooms.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is, it is individually controlled and free of charge.
  • Do you have an Internet/E-Mail point in the Property?
    We do have Internet access in all rooms as well as wi-fi.
  • Is there a swimming pool? When is it open?
    Our swimming pool is open daily from 9 am to 8 pm. Bar service from 7 am to 11 pm.
  • Is parking or garage available?
    We have a free closed parking.
  • Where can we rent a car?
    Our reception service is at your entire disposal for car rentals.
  • Are there grocery stores or supermarkets in the surroundings?
    We are at about 2 km from a large commercial center as well as 2 km from Saint Tropez.
  • Which is the nearest village or town?
    Saint-Tropez (2.5 km).
  • Which is the nearest airport?
    St. Tropez has several aiports nearby: Nice International Airport (1-1/2 hour drive), Marseille International Airport (1-1/2 hour drive), Toulon-Hyeres Airport (1 hour drive), La Mole St. Tropez Aerodrome (30 min. drive).
    Helicopter: There are several flights from Nice to St Tropez (18 min.).
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest bus-stop?
    The nearest bus stop is at 20 meters far from the hotel.
  • Which is the nearest railway station?
    The TGV (high speed train) connects Nice and St Raphaël to the main towns in France. The nearest railway station is St Raphaël (30 min. drive).
  • How far away is the beach?
    The well known beaches of Club 55, la Voile Rouge, Tahiti are approx. 5 km far from La Villa.
    There is also a small beach at 30 meters far from the hotel.
  • Is the beach private or public?
    Both.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    No.
  • Is there a restaurant in the Property?
    No.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can. We have traditional Internet access as well as wireless access in all rooms.