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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 3pm, Check Out before 10am. - Is the price per room/apartment or per person?
The price is per appartment, and per week. - Is breakfast included in the price and what type of breakfast?
No it is not but the residence's guests can take it at the hotel (extra charge). - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
We speak French, English, German, some Italian and Slavic. - How many floors are there in the building and do you have an elevator (lift) in the building?
The apartments are on 2 floors and there is no elevator to get to your front door. - Are there quiet, private, romantic rooms?
Our apartments are very quiet. - Are linens and towels provided or do I need to bring my own?
No they are not. For an extra charge we can provide them. - Do the rooms/apartments have a terrace/courtyard?
Yes they have, both the living room and the bedrooms open on a terrace. - Do the rooms/apartments have a balcony?
Yes, they have 2 terraces. - Do you have non smoking rooms/apartments?
No, we do not. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in each apartment, with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not. - Is there a dining room where we could sometimes all dine together?
Yes, of course. You can dine in the living room or on the terrace. - Do you have an Internet/E-Mail point in the Property?
We only have one in the hotel. - Is there a swimming pool? When is it open?
The Residence's clients can access for free the hotel's swimming pool. - Is parking or garage available?
Yes, each flat has a private garage. - Where can we rent a car?
You can rent a car in Le Lavandou. - Are there grocery stores or supermarkets in the surroundings?
All conveniences (grocery stores, tobacconist, newsagent...) are nearby at 1,5 kilometers away. - Which is the nearest village or town?
It is Cavalière and Le Lavandou. - Which is the nearest airport?
It is Hyeres-Toulon airport at 25 kilometers. - Do you have a pickup or shuttle service from and to the airport?
No, we do not run this kind of service. - Which is the nearest bus-stop?
It is "Les Roches" just 200 meters away. - Which is the nearest railway station?
It is Hyeres train station. - How far away is the beach?
The beach is close, only at 200 meters away. - Is the beach private or public?
A part of it is private and another part is public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, they are. - Is there a restaurant in the Property?
No, there is not, one can have breakfast at the hotel's. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not connect your modem in the flat.
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